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Terms and Conditions of AgileAsia Executive Education Programmes

1. Registration

Registration of AgileAsia Pte Ltd (AgileAsia) courses is through our website or via email to our course consultants at training@agileasia.com.

All courses are subject to confirmation. AgileAsia will send a confirmation email to participants 3-5 days before class start date.

The data provided will be used for course administration including the conduct of any course-related surveys. The data may also be disclosed to relevant organisations that require the information such as partners, certification awarding bodies, examination agencies, and government agencies.

2. Payment

Any registration of a course, whether online or otherwise, will only be confirmed upon receipt of full payment by AgileAsia. Payment of course fees should be received by AgileAsia prior to any course commencement.

Payment of course fees constitutes acceptance of the terms and conditions herein. Payment can be made via:

  • Credit card
  • PayNow. PayNow to UEN no. 201633510N
  • Bank Transfer. Payment transfer to Account name: AgileAsia Pte. Ltd.
    Bank: United Overseas Bank Ltd
    Branch: Rochor (005)
    Account #: 3543143225
    BIC/SWIFT: UOVBSGSGXXX
    Bank Code: 7375
  • Skillsfuture. Payment via skillsfuture credits.

3. Changes and Notifications

AgileAsia course schedules including course content, course fees and course availability are subject to change.

The registrant's recourse in the event of any changes in the above clause, is limited to one of the following

  • Enroll in the same course with a later start date. If there has been a change in course fees for the same course, the registrant will pay to AgileAsia the difference between the fees.
  • Enroll in another course conducted by AgileAsia. If the fees of the replacement course selected costs more than what has already been paid to AgileAsia, the registrant will pay to AgileAsia the difference between the fees. Conversely if fees of the replacement course selected cost less than what has already been paid to AgileAsia, AgileAsia will make a refund of the difference to the registrant.
  • Withdraw from the course. AgileAsia will make a full refund of the fees if the registrant has already paid the fee (subject to clause 4).

4. Cancellations and Refunds

AgileAsia cancels a class: AgileAsia reserves the right to cancel any class at its absolute discretion without assigning any reason for such cancellations. In the event that the registrant's class is cancelled prior to its commencement, AgileAsia will make a full refund of all course fees already paid by the registrant.

AgileAsia reserves the rights to allow registrants to cancel the registration, an administration fee of SGD$50.00 will be chargeable upon cancellation with no valid reasons. Refer to Clause 4 for details.

Generally all refunds claims will be completed within 2-8 weeks from the date of refund submission.There may be a slight delay when processing the refund during peak periods. AgileAsia will do its best to minimise the delay.

Notice of any course rescheduling or cancellation must be received at least seven (7) working days prior to course start date.

Cancelling or rescheduling a course less than seven (7) working days without notification, is subject to a forfeit of course fees. Course fees are also forfeited for no-shows on the course day.

For valid reasons, no admin fee will be imposed. Registrants must write in to AgileAsia with supporting documents, at least Seven (7) working days before the course date. Valid reasons include:

  • Death or illness of immediate family members
  • Military deployment (In-camp-training)
  • Hospitalisation leave
  • Official overseas business trips

For medical emergencies, submission of the appropriate medical advice must be made, within five (5) days after the "no-show" on course date.

5. Issuance of Certificates

Participants have to meet a minimum attendance rate of 75% and are required to pass the assessment to be issued a Certificate of Completion.

6. Disclaimer

Although the courses conducted by AgileAsia are for educational purposes, neither AgileAsia nor its employees make any representations, warranties or guarantees the qualification or appointment of AgileAsia employees or that any registrant will obtain any particular result, including, without limitation, assessing any examination or mastering any particular discipline or skill or achieve any other tangible result.

AgileAsia or its employees shall not be liable to any registrant or any third party for any personal injuries or any damages whatsoever (including, without limitation, direct, indirect, incidental, consequential, special, exemplary or for lost profits) resulting from the registrant's application for or attendance of any course conducted by AgileAsia.

The registrant agrees to defend, indemnify, and hold harmless AgileAsia, its subsidiaries, officers, directors, employees, agents, affiliates and partners from and against any claim, demand or legal proceeding, including legal expenses, made by any third party or arising from or out of the registrant's breach of the terms and conditions herein.

Grants and subsidies are subjected to the legal or regulatory obligations (eg Committee For Private Education, Skillsfuture Singapore, Ministry of Manpower, Institute of Banking and Finance, IMDA, etc). Refer to the relevant bodies for more details.

7. Governing Law

These terms and conditions herein are governed solely by the laws of Singapore. The registrant hereby consents to the exclusive jurisdiction and venue of courts in Singapore in all disputes arising out of or relating to the registrant's application for or attendance of any course conducted by AgileAsia.